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The One Problem that Costs Hotels the Most Customers
If you consider the number of problems that can befall hotel customers during a stay, it can be a bit overwhelming. Broken remote controls. Plumbing problems. Noise from adjoining guestrooms. Incorrect...
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The Answer: How TripAdvisor Rankings Are Calculated
Given the popularity of TripAdvisor and the impact of hotel reviews on ADR and RevPar, hoteliers and guests want to know the answer to one pressing question: How are TripAdvisor Rankings calculated?...
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TripAdvisor insights on Hotel Guest Engagement
TripAdvisor has compiled a study of guest engagement and found several key factors that drive hotel guest engagement on the review site. Among the key findings, management responses to TripAdvisor...
View ArticleHospitality Hot Reads: iPhone 6, Net RevPAR and ProPAR
Here's what I'm reading this week to stay aware of emerging trends and opportunities: Travel Weekly Consumer Trends 2014: Explosion in Mobile Bookings With the launch of the new iPhone 6 by Apple this...
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Top Travel Trends for 2016
This week, TripAdvisor released their annual list of top travel trends for 2016 (PDF). Hidden in the results are a few very interesting details that not only apply to 2016, but hint at travel trends...
View ArticleAnalysis Shows Hotels Are Not Losing Share to AirBNB
AirBNB has been regarded as the great disrupter in the hospitality sector, but a new study shows that – for all the hype – AirBNB is not taking marketshare away from hotels. The study, compiled by...
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Trend Spotting: Consumer Spending on Hotels is Booming
New data from the Bureau of Economic Analysis shows consumer spending on hotels and lodging is booming. From 2011 to January 2017, consumer spending on lodging has increased 41.8%, outpacing other...
View ArticleReport: Affluent Americans account for 51% of travel spending
A new report published by Skift.com details the travel habits and mimdset of affluent Americans. Among the findings: Affluent Americans make up just 20% of the U.S. population, but they account for...
View ArticleHospitality Hot Reads: iPhone 6, Net RevPAR and ProPAR
Here’s what I’m reading this week to stay aware of emerging trends and opportunities: Travel Weekly Consumer Trends 2014: Explosion in Mobile Bookings With the launch of the new iPhone 6 by Apple this...
View ArticleClik here to view.
Top Travel Trends for 2016
This week, TripAdvisor released their annual list of top travel trends for 2016 (PDF). Hidden in the results are a few very interesting details that not only apply to 2016, but hint at travel trends...
View ArticleAnalysis Shows Hotels Are Not Losing Share to AirBNB
AirBNB has been regarded as the great disrupter in the hospitality sector, but a new study shows that – for all the hype – AirBNB is not taking marketshare away from hotels. The study, compiled by...
View ArticleClik here to view.
Trend Spotting: Consumer Spending on Hotels is Booming
New data from the Bureau of Economic Analysis shows consumer spending on hotels and lodging is booming. From 2011 to January 2017, consumer spending on lodging has increased 41.8%, outpacing other...
View ArticleReport: Affluent Americans account for 51% of travel spending
A new report published by Skift.com details the travel habits and mindset of affluent Americans. Among the findings: Affluent Americans make up just 20% of the U.S. population, but they account for 51%...
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